Help to improve Connect portal
We greatly appreciate your feedback as it plays a vital role in improving our ordering portal and enhancing your overall experience. Please take a moment to fill in the form below and share your valuable insights with us.
(It will take maximum 3 minutes to complete the form)
Company Name
How often do you use Connect portal to place orders?
Daily
Weekly
Monthly
Rarely
Never
What are the reasons for not using the Connect portal to place orders?
What are your main reasons for placing an order manually instead of on Connect?
(Select all that apply)
Prefer a personal touch or relationship with a sales representative
Difficulty navigating or using the ordering portal
Not possible to schedule delivery in the future
Trust issues with online ordering
Lack of awareness about the portal's capabilities
Inconsistent product availability or pricing on the portal
Other
Other (please specify)
Which features of Connect portal do you use the most? (Select all that apply)
Product catalog with content
Order history
Inventory status
Quick ordering functionality
Backorder overview page
Order via EAN
Wishlist
Other
Other (please specify)
Are there any specific functionalities or features you believe are missing from Connect portal?
By 'functionalities,' the reference is to the different capabilities the portal has (for example, order adjustment). 'Features' refer to the special tools or parts that can enhance its performance (for example, live chat or customizable notification settings for order updates and promotions).
How satisfied are you with the overall experience using the Connect portal?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
What is missing or disappointing in your experience with Connect portal?
Please share any additional comments or feedback about the Connect portal
Contact Information